Mumbai: Consumer wins refund for old mobile battery sold by shopkeeper | Consultant A district shopper fee has directed a refund of a worth of a cell battery that by no means obtained charged. The patron has dragged the store proprietor to court docket. Moreover directing battery and becoming expenses of Rs 1,250 to be refunded with eight p.c curiosity each year from the date of sale of the battery, it additionally directed compensation of Rs 6,000 in the direction of psychological agony and litigation price.
The order dated November 20, 2022 (uploaded January 20, 2023) was handed by Sneha S Mhatre, president and D S Paradkar, member of District Client Disputes Redressal Fee, South Mumbai on a criticism by Vikhroli resident Satej Extra in opposition to Mukhtar Wahid, the propriety of ‘Give N Take’ Store in Grant Highway.
Extra, a lawyer, wished a battery for his Samsung Galaxy A-9 Professional. For that, he visited Wahid’s store on Lamington Highway. Since he didn’t have one, he went to a different one and introduced two batteries. Extra paid him Rs 1,250 for battery and fixation expenses. As per submission within the Fee, because the store was not into repairing mobiles – was into promoting chains, locks and family stuff – Wahid purchased two cell batteries however mounted an previous one into Extra’s handset. When the cell was charged at residence, the battery didn’t cost and a refund was sought for a similar. Nevertheless, Wahid denied giving any cash to him. When he went once more, Wahid used unruly language as per the order.
The fee issued discover however Wahid didn’t file any reply or challenged the allegations in opposition to him. The Fee handed an ex-parte order and determined the case was one-sided. Throughout the listening to, the Fee noticed that as per the small print on the battery, it’s one 2016 make and an previous one when the cash taken was for a brand new one. Calling it an unfair commerce apply and deficiency in service to not return the cash, the Fee directed that the compensation order be complied inside 30 days of it being handed